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Environment
We take our commitment to the environment very seriously and try to reduce our carbon footprint in a number of ways.
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Privacy Statement
At Charlie Crow we always try to protect your personal privacy and this privacy statement is here to help you understand what we may do with any information you tell us. This privacy statement only relates to our website and does not extend to your use of the Internet outside of our website.
You can access our website home page and browse our site without disclosing your personal data, but if you do give us your personal details, you are accepting these terms. If you do not agree with this privacy statement, do not give us your details. This privacy statement is part of our Terms and Conditions. We may need to update this privacy statement from time to time and when we do so we will place a notice on our website to let you know. You should regularly check this page to make sure you have read the most recent version.
We are Party Shop Supplies Ltd our brand name is Charlie Crow, we are a private limited company registered in England & Wales, company no. 2965594. Our registered office is B4 St Modwen Trade Park, Fenton, Stoke-on-Trent, Staffordshire, England ST4 2TE.
Our VAT number is GB 401 9723 71.
Information we may collect from you
If you do give us your details and then decide you do not want us to use your details anymore, you can unsubscribe by clicking on the 'unsubscribe' link in any emails you receive from us or by emailing us directly at info@charliecrow.com
If you want to buy things from us, you can do so without registering with us you can check in as a guest and enter your shipping and contact details.
If you register with us this involves you giving us the following personal information:
- Your title, name and address (including option to save different delivery addresses)
- Contact phone number and e-mail addresses
Registration enables you to speed up the ordering process, check passed orders and to receive our email newsletters with special offers.
When you register we will ask you if you wish to receive our newsletter if you do, simply tick the appropriate box. If you change your mind, you can let us know at any time.
Your credit card is secure
Before you enter your card payment our site takes you to SAGEPAY Formally Protx
This secure method of payment means that we do not at anytime see your credit card number and details.
You can check any information that we are holding about you, or ask any questions about this privacy statement by emailing us on info@charliecrow.com
On our links page, our site may contain links to and from like-minded websites. If you follow a link to any of these sites, please note that these sites have their own privacy policies and we do not accept any responsibility or liability for their content.
Unless we are required to share your personal data by law, we will not otherwise share, sell or distribute any of the information you provide us without your consent.
How we use email
If you register to receive email, from time to time, we will send you Charlie Crow emails. These emails will inform you of our launch of new products or special sales. You will not be "spammed" through having registered with Charlie Crow.
If you currently receive our emails and do not wish to continue receiving them, you may unsubscribe at any time, by clicking on the 'unsubscribe' link at the bottom of the e-mail you've received or by emailing info@charliecrow.com or calling 01782 417133
Please note: In order to process your purchases we will send you a confirmation email or we may contact you by email or telephone if we have questions about your order.
About Cookies and the way we use them
In common with other websites, we do also use "cookies".
A cookie is a small file that a Website puts on your hard drive so that it can remember something about you at a later time. Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order and retain the contents in your shopping basket.
You can control the use of cookies on your computer and can turn them on or off at anytime. Please refer to your internet browser.
Please note: We do not use cookies to store any of your personal or financial information on your computer.
You can control the use of cookies on your computer by either enabling or disenabling them yourself. However, if you do turn cookies off you may be unable to access certain parts of our site. You can get more information about cookies at www.allaboutcookies.org.
Where we store your personal data
All information that you supply us with is stored on our secured servers.
Security
We take security seriously and take precautions to keep your personal information secure. We have put in place appropriate physical, electronic and managerial procedures to safeguard the information we collect.
Contact
Please feel free to contact us with any questions, comments or queries regarding this privacy policy. All questions should be directed to info@charliecrow.com or phone (44) 01782 417133
Our address is Charlie Crow Costumes, Party Shop supplies Ltd, Unit B4 St Modwen Trade Park, Fenton Industrial Estate, Stoke on Trent, Staffordshire, ST4 2TE.